Unfortunately we have a Strict NO REFUNDS OR RETURNS OF ANY PRODUCTS.

EBS Services cannot be held liable for incorrect system purchases, poor installation practice or any other circumstances arising.


Shipping repairs

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at email: sales@solarandbattery.co.za for questions related to repairs.